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Guest Policy Summary
Cambaya Guest Policies
We welcome guests with sincerity and respect.To keep every stay calm and effortless, a few simple principles guide how we host.Booking & Payment
Full payment for your stay is required at the time of booking.Cancellation
Cancellations made more than 30 days before arrival are refunded in full, less a small admin fee.Cancellations made within 14 days, of your arrival are 50% refundable.Cancellations made within 7 days, of your arrival are non-refundable.Check-In / Check-Out
Check-in from 2:00 PM.
Check-out by 11:00 AM.We’ll do our best to accommodate early arrivals and late departures where possible.Simplicity & Respect
Cambaya runs on solar power and quiet rhythm. We ask guests to use water and energy mindfully, keep sound low, and treat land and staff with care.Contact
For any assistance before arrival, please email [email protected].
Booking & Liability Agreement
Cambaya Beach Resort is operated by Cambaya Beach Resort a business registered in Philippines which is owned by Cambaya Holdings LLC, a company based in UAE.Email: [email protected]Booking Terms
Full payment is required with a reservation.All payments are made in PHP via the same method used at booking.Cancellations & Refunds
Cancellations made more than 30 days before arrival are refunded in full, less a small admin fee.Cancellations made within 14 days, of your arrival are 50% refundable.Cancellations made within 7 days, of your arrival are non-refundable.Refunds are processed to the same payment source within 21 business days.Check-In / Check-Out
Check-in: 2:00 PM | Check-out: 11:00 AMEarly or late times may be arranged subject to availability.Guest Conduct
Cambaya is private and peaceful. Guests are expected to:
- Use water and energy consciously (off-grid solar system).
- Keep noise low; drones and loud music are not permitted.
- Respect staff, land, and fellow guests.
- Never smoke on the premisesHealth & Safety
Cambaya is remote. Guests must disclose any medical conditions before arrival and accept that medical evacuation may be required for emergencies.The resort is not responsible for accidents, natural events, or third-party services beyond its control. Neither is it responsible for facilitating medical care or evacuation for any reason whatsoever. It is solely the guests responsibility to ensure that the correct procedures are in place to ensure their safety and medical care at all times.Liability
Cambaya Beach Resort is off-grid and exists in harmony with the natural world. As such we share our spaces with all manner of animals, floral and fauna. Guests stay at Cambaya Beach Resort at their own risk. Cambaya Holdings FZ-LLC accepts no liability for loss, damage, or injury arising from weather, travel delays, or personal negligence. We recommend comprehensive travel insurance.Force Majeure
In the event of natural disaster, government restriction, or similar event beyond reasonable control, bookings may be re-scheduled without penalty.Acceptance
All bookings and reservations either paid or unpaid are bound by these terms and by booking accommodation services or experiences with Cambaya Beach Resort or its partners, agree to and are bound by these terms.Payment of deposit or full booking constitutes acceptance of these terms.
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